S V - 0 6 4 4 A S P I N P O I N T SAMSUNG Native| Translation ------+-----+-----+----- Form 3.5"/SLIMLINE Cylinders | | | Capacity form/unform 6400/ MB Heads 4| | | Seek time / track 10.0/ 2.0 ms Sector/track | | | Controller IDE / ATA4 ULTRA Precompensation Cache/Buffer 512 KB Landing Zone Data transfer rate 19.000 MB/S int Bytes/Sector 512 33.300 MB/S ext Recording method EPR4 16/17 operating | non-operating -------------+-------------- Supply voltage 5/12 V Temperature *C 5 55 | -40 70 Power: sleep 1.4 W Humidity % 8 80 | 8 95 standby 1.4 W Altitude km -0.061 3.048| -0.305 12.192 idle 5.8 W Shock g 10 | 75 seek 7.4 W Rotation RPM 5400 read/write 5.8 W Acoustic dBA spin-up W ECC Bit MTBF h 500000 Warranty Month Lift/Lock/Park YES Certificates ********************************************************************** L A Y O U T ********************************************************************** SAMSUNG SV0322A/0644A SPIN POINT USER MANUAL 40-Pin IDE Connector +----------------------------------------------------+---------+ |* * * * * * * * * * * * * * * * * * * 1 * * * * * | XXXXXXX | |40* * * * * * * * * * * * * * * * * * ++ * * * * | POWER 1| +-----------------------------------------++-+-+-+-+-+---------+ MA+ | | + BLANK SL CS ********************************************************************** J U M P E R S ********************************************************************** SAMSUNG SV0322A/0644A SPIN POINT USER MANUAL Jumper Setting =============== System Configuration Jumper --------------------------- Only 1 drive in system Install MASTER Drive 1 in two-drive Install MASTER Drive 2 in two-drive Install SLAVE BLANK - For Factory Only ------------------------ This jumper is used for the factory. Do not install a jumper here. CS - Cable Select ----------------- This jumper is used if Cable Select line is used for master and slave selection. SL - Slave Mode --------------- This jumper, when installed, is for configuring the drive in Slave Mode. Master jumper must be removed when Slave Mode is configured. MA - Master Mode(1 Drive) ------------------------- This jumper, when installed, is for configuring the drive in Master Mode. This jumper must be removed when Slave Mode is configured. Master and Slave Jumpers ------------------------ You can daisy-chain two drives on the AT-Bus interface. When daisy- chaining two drives, specify one drive as the Master, the other as the Slave by combination of master and slave jumpers. To configure a drive as the Master (Drive 0), install a jumper on the master pins. Samsung ships the Voyager SV0322A / SV0644A hard disk drives from the factory with the master jumper installed (Drive), and slave Jumper opened. To specify a drive as the Slave (Drive) remove the master jumper and install the jumper on the slave pins. NOTE : The order in which drives are connected in a daisy chain has no significance. To enter the correct drive configuration into your system CMOS, go to the area pertaining to HDDs (usually Drive 1 or 2). if this is the only or first ATA HDD, select drive 1. Scan through the drive types and find a matching cylinders, heads, and sectors setting or if a standard drive type is not found choose the user-defined drive type. If your system does not have a matching drive type or a user definable setting, select a drive type with a formatted capacity less than or equal to the value in the Formatted CMOS MBytes column. The value of the formatted capacity in the drive type that you select will be the maximum capacity of the drive that your system can access. If this is not acceptable to you, please call our technical support line. The BIOS in most systems limits disk drives to 1024 cylinders. If you plan to install the Hard disk drive with the default configuration, your system should be able to support more than a 528MB IDE drive. A BIOS or a device driver is required to overcome the limit of a conventional BIOS. Refer to your system manual for further explanation. ********************************************************************** I N S T A L L ********************************************************************** SAMSUNG SV0322A/0644A SPIN POINT USER MANUAL Notes on installation ===================== Installation direction ---------------------- horizontally vertically +-----------------+ +--+ +--+ | | | +-----+ +-----+ | | | | | | | | | +-+-----------------+-+ | | | | | | +---------------------+ | | | | | | | | | | | | | | | | | | +---------------------+ | +-----+ +-----+ | +-+-----------------+-+ +--+ +--+ | | | | +-----------------+ The drive will operate in all axis (6 directions). Installing your Hard Disk Drive ------------------------------- - Turn off the system power. - Remove the cover of your system according to the instructions in your system manual. Most interface cables have a red stripe on one side to designate Pin 1. Make sure Pin 1 at the cable connector is aligned with Pin 1 at the drive connector and Pin 1 at the motherboard or Pin 1 at the interface host adaptor connector. The maximum cable length is 18 inches. (0.46m, ATA-3 )5. Connect the power cable to the drive 4-pin power connector. Make sure the connector is fully seated. When the interface cable and the power cable are firmly seated, secure the drive in the mounting slot. Use the 6-#32 UNC screws that came with your Samsung drive. To prevent damage to the printed circuit board assembly, do not overtighten the UNC screws. ********************************************************************** F E A T U R E S ********************************************************************** SAMSUNG SV0322A/0644A SPIN POINT USER MANUAL BF68-60339A REV. 01 Environment ----------- Avoid excessive humidity and temperature. Do not place near a magnet. Samsung hard disk drives do not require low-level format because Samsung drives are formatted in the factory before they are shipped. The head/disk assembly is sealed and does not contain any user serviceable components. Tampering with the warranty label will void the warranty. Warranty -------- The terms of your warranty are determined by your authorized Samsung distributor or dealer. Warranties do not extend to the data stored on drives. System startup and operation ---------------------------- Turn on the system power. Run the SETUP program for your system. To enter the correct drive configuration into your system CMOS, go to the area pertaining to HDDs (usually Drive 1 or 2). if this is the only or first ATA HDD, select drive 1. Scan through the drive types and find a matching cylinders, heads, and sectors setting or if a standard drive type is not found choose the user-defined drive type. If your system does not have a matching drive type or a user definable setting, select a drive type with a formatted capacity less than or equal to the value in the Formatted CMOS MBytes. The value of the formatted capacity in the drive type that you select will be the maximum capacity of the drive that your system can access. If this is not acceptable to you, please call our technical support line. The BIOS in most systems limits disk drives to 1024 cylinders. If you plan to install the Hard disk drive with the default configuration, your system should be able to support more than a 528MB IDE drive. A BIOS or a device driver is required to overcome the limit of a conventional BIOS. Refer to your system manual for further explanation. Formatting the drive -------------------- Samsung AT interface drives are low-level formatted at the factory. It is not necessary to do a low-level format again. - Run the DOS FDISK utility to divide the drive into one or more partitions. Refer to the DOS manual for information about partitioning the hard disk drive. - The current version of DOS can create a partition up to 2 Gbyte in size. If you have SV0322A/SV0644A and use DOS as your OS, you should create 2 or more partitions to allow for full capacity. - Use the DOS FORMAT utility (DOS version 3.3 or higher) to perform a high-level format. Refer to your DOS manual for FDISK and FORMAT command syntax. If the drive is to be made bootable, then format with the transfer system extension (usually FORMAT C:/S). - If the drive is to be made bootable,copy the system files onto it and mark the primary DOS partition as active. Caution: If you do change a partition or format the drive at any level, you will lose all data. Backup the drive first. Samsung assumes no liability for loss of data. DOS 5.0 and Above, Windows 3.1x,Windows for Workgroups and Windows95: --------------------------------------------------------------------- These operationg systems cannot recognize driver capacities larger than 528 MB without a translating BIOS. Your installation procedure depends on whether you are replacing an existing(single or master) drive, or adding the new Samsung drive as a second hard drive. Caution: DOS has a 2.1 GB partition limit. If you have a driver larger than 2.1 GB, you must use at least two partitions to access the full capacity of your drive. Replacing an Existing (Single or Master) Drive : DOS 5.0 and above automatically partition and format your drive during DOS installation. To partition and format a single or master drive ------------------------------------------------ Insert first DOS installation diskette into drive A: Press CTRL+ALT+DEL simultaneously to reboot your system The setup program will partition and format for you. You do not need to low level format. Now that your new drive has been partitioned and formatted, you can install your operationg systems. Refer to your DOS and windows operation systems documentation for instructions. Adding the Samsung Drive as a Second Hard Drive ----------------------------------------------- You must always use the FDISK and FORMAT utilities on the second hard drive. When using FDISK, make sure that you have selected the new drive. Do not delete any partitions on your existing drive; doing so results in lost data. Partitioning the Drive ---------------------- The following instructions describe how to manually partition your new drive. Follow the instructions below for all other operating systems in this group. Insert you DOS system diskette or first DOS installation diskette into drive A: Press CTRL+ALT+DEL simultaneously to reboot your system Type FDISK at the A: prompt. Press ENTER Refer to you DOS manual for instructions to accommodate your specific installation requirements. Windows 95 ---------- To partition your drive for Windows 95, you can run FDISK and FORMAT using the Run option under the Start menu on the Taskbar. Windows 95 uses the FAT file system and has 2.1 GB partition limit. You must reboot the system to enable 32-bit and long filename support. Formatting the Drive -------------------- To format a partition,type FORMAT followed by the drive letter at the DOS prompt. For example to format "D" drive, type FOMAT D: and press ENTER. CAUTION: When using FORMAT, be sure to select the proper drive letter in the FORMAT command line. If you designated other drives or partitions during the FDISK routine, you must format those drives as well. When the formatting process is complete, the drive is ready for use. For more information on formatting, refer to your operating system documentation. Windows 95 (OSR2) / Windows 98 ------------------------------ Windows 95 (OSR2) and Windows 98 use the FAT32 file Allocation Table file system. FAT32 is an improved File Allocation Table file system that allows disks over 2GB to be formatted as a single drive. FAT32 uses smaller clusters than FAT16, giving you more space on your disk. Windows NT ---------- Windows NT is capable of recognizing the full capacity of hard drives larger than 528MB. However, some restrictions apply to systems without a translating BIOS. For Systems With a Translating BIOS ----------------------------------- Enter your CMOS setup and select the drive type that will recognize the full capacity of your drive. This is usually done by selecting the autoconfig drive type. The boot partition can be set up to as large as the full capacity of your hard drive. For Systems Without Translating BIOS ------------------------------------ Enter your CMOS setup and select a user defined drive type. Enter these parameters: Cylinders=1024, heads=16, sectors=63. Your system's bootable partition is limited to a maximum of 528 MB. In Windows NT you can manually create additional partitions to utilize the disk space after installation is complete. CAUTION: Windows NT must be formatted using the NTFS to access a partition larger than 2.1GB. If Windows NT is formatted using FAT, the 2.1GB partition limit is applied. If you have a drive larger than 2.1GB you must use at least two partitions to access the full capacity of your drive. OS/2 2.1x and OS/2 Warp ----------------------- These operating systems are capable of recognizing the full capacity of hard drives larger than 528 MB. However some restrictions apply to systems without a translating BIOS. For Systems With a Translating BIOS ----------------------------------- Enter your CMOS setup and select the drive type that will recognize the full capacity of your drive. This is usually done by selecting the autoconfig drive type. The boot partition can be set up top be as large as the full capacity of your hard drive. For Systems Without Translating BIOS ------------------------------------ OS/2 Does not support bootable partitions in excess of 504 CMOS MB in systems without a translating BIOS. In this case you must partition manually. Follow these steps for OS/2 installations. During the Installation process, you are asked to accept or define the bootable partition. Choose Define Partition. This runs the FDISK utility. Define the primary partition to be larger than 504 CMOS MB to prevent installation failure. The capacity of a hard drive that exceeds 504 CMOS MB must be accessed as a separate partition. Set the remaining disk space to an extended partition. Normally, the remaining free space is set to extended partition or other configuration desired. Set the primary partition to installable or bootable. Exit the FDISK utility and follow the prompt to replace the floppy diskette in drive A. Reboot the system. The installation should now continue normally. Refer to your OS/2 documentation. Novell NetWare -------------- Your Novell NetWare version includes the hard disk driver IDE.DSK file. If your IDE.FDSK file is dated prior to 9/94, we recommend that you obtain the version 9/94 or later because it allows you to work with both translating and non-translating BIOSs. Older versions of the IDE.DSK do not work with translating BIOSs. For Systems With a Translating BIOS ----------------------------------- If you have the hard driver IDE.DSK dated 9/94 or later, go into your CMOS setup and select auto config drive type. If you have an older version of LDE.DSK, go into your CMOS setup and select a user defined drive type. Enter these parameters: Cylinders = 1024, heads = 16, sectors = 63. This will disable the translation feature in your BIOS. For Systems Without Translating BIOS ------------------------------------ Go into your CMOS setup, select user defined dive type and use these parameters: cylinders = 1024, heads = 16, sectors = 63. Even though you are manually setting your cylinders at 1024, Novell NetWare automatically adjusts that number to enable you to use full capacity of your drive. CAUTION: If using the older version of IDE.DSK do not install the drive using an auto config drive type in the CMOS setup. Do not enter more than 1024 cylinders or 16 heads for any drive with a capacity over 528 MB. UNIX ---- Current UNIX operating systems do not work with translating BIOSs. You must set up your BIOS without enabling the translation feature. Enter CMOS setup and select a user defined drive type. Enter these parameters: Cylinders = 1024, heads = 16, sectors = 63. This disables the translation feature in your BIOS. CAUTION: Do not install the drive using an auto config drive type in the CMOS setup. Do not enter more than 1024 cylinders or 16 heads for any drive with a capacity over 528 MB. If you change a partition or format the drive at any level, you will lose all data. Backup the drive first. Samsung assumes no liability for loss of data. ********************************************************************** G E N E R A L ********************************************************************** SAMSUNG SV0322A/0644A SPIN POINT USER MANUAL BF68-60339A REV. 01 Troubleshooting --------------- Before you begin troubleshooting, read the following list. It can resolve the majority of installation problems. Warning; Always power down the system before changing jumpers or unplugging cables and cards. Verify compatibility -------------------- Reread the documentation for the host adapter and the drive to confirm that these components are appropriately matched to each other and to your system. Verify your configurations -------------------------- Using the instructions in this manual and the host adapter user's manual, make sure all jumpers are installed (or removed) to suit your application. Check all cables ---------------- Make sure all cables are securely connected. Ribbon cables are especially fragile. Make sure they are not crimped or damaged in any way. Keeping extra cables on hand for troubleshooting saves time and frustration. For each ribbon cable, verify that pin 1 of the cable is matched to pin 1 of the connector. Pin 1 is usually marked by a stripe on the side of the ribbon cable. Caution: Do not randomly reverse the cables. This can damage some systems. Check all cards --------------- Make sure all cards are seated in their slots on the motherboard and are secured with mounting screws. Check the power supply specifications ------------------------------------- The output of your power supply may not meet the requirements of the new devices you are installing. If you are not sure whether your power supply meets your needs, consult your dealer. Use the same version of DOS throughout your system -------------------------------------------------- For all applications, use the same version of DOS during every phase of building your system. Verify the CMOS drive type -------------------------- The CMOS drive type must approximate, but not exceed, the physical specifications of your drive. Check for viruses ----------------- Before you load new software, scan the diskette for viruses. Before continuing, carefully read the preceding checklist. You need to refer to the introductory material to effectively use the following information. The system does not recognize the presence of the drive. - Check all cables. - Check the power supply specifications. - Reboot the system and make sure the drive spins up. (If your drive is very quiet, it may be difficult to hear it spin up.) If the drive does not spin up, check all drive cables. - Verify the CMOS drive type. - Try a warm boot. press CTRL, ALT, and DELETE at the same time to reboot the system without turning off the power. If a warm boot causes a previously unrecognized drive to become recognized, there may be a timing problem in which the drive fails to become ready before the host's power-on self-test is complete. One possible solution is to slow the processor speed of your host system during startup. If your system has a Turbo switch, turn it off before powering-on the system. If your system does not have a Turbo switch, you may be able to use keyboard commands to slow the processor speed. Once the system is up and running, return your processor speed to fast. (See your system manual for details). Another solution is to simply warm-boot your host system after every power-on. - Check for I/O address conflicts. To isolate the conflict, first verify that the drive and host adapter are compatible with your system by disconnecting all of the other peripherals(except the video card) and installing the drive and host adapter by themselves. Then, install the other peripherals one at a time until the conflict reoccurs. After isolating the source of the address conflict, resolve the conflict by changing the I/O address of the peripheral that appears to cause the conflict. If your dealer partitioned and high-level formatted the drive for you in the store, and if you installed the drive and it does not work at all. - Reboot the system and check to make sure the drive spins up. - Check all cables. - Use the same version of DOS throughout your system. Make sure the DOS version the dealer used to partition and high level format the drive is the same as the version you have installed on your system. If it isn't, see your dealer. - Verify the CMOS drive type. You must use the same CMOS drive type or translation geometry to install the drive that the dealer used to partition and high-level format it. The screen goes blank when you power up the system -------------------------------------------------- - Make sure the monitor is plugged in and turned on. - Check for any screws or slot covers that may have fallen into the system or were trapped under the motherboard during the installation process. Power down the system and remove immediately. - Check all cards. Make sure the video card is seated in its slot and secured with mounting screws. - Check all cables. Make sure the video card cables are securely attached. - While the system is powered off, remove the drive host adapter. If the screen turns on after you reboot, the host adapter may be incompatible or defective. If so, see your dealer. System error message: "Drive not Ready" --------------------------------------- - Check all cables. For each ribbon cable verify that pin 1 of the cable is matched to pin 1 of the connector. Pin 1 is usually marked by a stripe on the ribbon cable. - Check the power supply specifications. - Reboot the system and make sure the drive spins up. The system hangs in FDISK or fails to create or save the partition record ------------------------------------------------------------------- - Check all cables. - The DOS utilities diskette may be corrupted. Try your backup DOS diskette. - Make the partitions smaller. - Use another drive type or translation geometry. Sometimes, your system's BIOS may not accept a particular translation geometry, even if the geometry is written in the CMOS. - Check for media defects at the beginning of the drive. Use a third -party surface scan utility. FDISK error message, "No Fixed Disk Present" -------------------------------------------- - Check all cables. - Check the power supply specifications. - Reboot the system and make sure the drive spins up. - Verify the CMOS drive type. - Check for I/O address conflicts. - Check your interface adapter (if not on the motherboard). Reset it or replace it with another type. The drive keeps retrying hard errors and reporting the following message. "attempting to recover allocation units....." ---------------------------------------------------------------- - This is normal with DOS Version 4.0 or later. DOS message: "Disk Boot Failure," "Non-system Disk," or "No ROM Basic - system HALTED" appear. --------------------------------------------------------------------- - Check all cables. - Use the same version of DOS throughout your system. - Reinstall the DOS system files using the DOS SYS utility. - Make sure the primary partition is Active in FDISK. - Check for viruses. During the DOS high-level format, the drive does not format to full capacity. ------------------------------------------------------------------- - You may have made a mistake when entering to drive type or translation geometry in the CMOS. or perhaps you attempted to exceed the physical capacity of the drive with respect to one of these parameters. If so, reset the CMOS drive type, partition and high-level format the drive again. (Remember, DOS will not allow more than 1,024 cylinders). - Check to see if the partitions are smaller. - Your driver's formatted capacity is limited to the capacity of the CMOS geometry you selected. If your CMOS does not offer a geometry that takes advantage of the full capacity of the drive, and a user-defined drive type is not available, use a third-party partitioning utility.